World of Warcraft is a massive online multiplayer game where players can explore the world of Azeroth to meet other characters, fight against monsters, complete quests and upgrade their gear. Just like any other online title, it is riddled with bugs and issues with players being greeted with the message “error retrieving character list” when they try to select their character.
This guide will tell you how to fix the error retrieving character list bug in the game.
Error Retrieving Character List
The message “error retrieving character list” appears when players are given the choice to select a character or create a new one to enter the world. This can be really frustrating as players cannot proceed further until they select one of the characters thus preventing them from playing the game.
Fortunately, there is a fix or workaround to get past this issue. Head over to the directory where the game is installed by right-clicking on its icon and selecting the “Open File Location” option.
You can also go to the default installation location: C:\Program Files (x86)\World of Warcraft
Once you access the directory, delete the cache folder there as it often gets corrupted due to accumulated cookies resulting in errors. Now launch the game and wait for it to rebuild those cache files. This can take some time depending on the size of your cache folder. Your issue is now fixed and the error won’t appear again.
That’s it, now go ahead and follow these steps to fix the error retrieving character list issue in the game!
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