Steam is one of the largest game storefronts with its huge library containing thousands of games and is cherished by users across the world. Given the large player base, it is no surprise that Steam’s servers are constantly under pressure or busy resulting in errors like “We were unable to contact the game’s item server”.
This error happens when players try to purchase items from the community market such as skins or chests and can be really annoying at times.
This guide will tell you how to fix the “unable to contact the game’s item server” in Steam.
We were unable to contact the game’s item server Is there a fix?
The error primarily occurs when players try to access the Steam community market and purchase or trade items from there.
Most of the time it is either due to heavy load or traffic on the Steam servers or an ongoing issue with your internet connection that is preventing it from communicating with Valve’s servers.
There are a couple of workaround methods that you can try to resolve this issue:
1. Restart your computer
A simple restart of your system can fix most problems related to your internet connection or any issues related to your Anti Virus or Firewall blocking access to Steam’s server.
2. Change your Steam Download Region
You can try switching to a different download region in Steam in case the issue is just limited to a particular server or region. To do this, launch Steam and head over to the Download section by clicking on Settings.
In the Download region, choose a region that is geographically closer to your location or a different one that is able to maintain a constant connection with your computer. Now try opening the Marketplace to check whether the issue is resolved.
3. Disable Firewall, Anti Virus or third-party softwares
Most of the time third-party software such as Anti Virus, Firewalls and VPNs running in the background can result in errors while trying to connect to Steam servers. Make sure to disable these applications and then open the Marketplace to check whether the issue still persists or not.
4. Check the status of Steam’s server
In case Steam servers are experiencing heavy traffic or undergoing maintenance then chances then you are likely to be greeted with errors. To check the current status of their servers, head over to websites like Downdetector to know whether the issue is limited to your computer or if other users are having a similar experience.
5. Reset your network settings.
If the issue is limited to your computer then there is a high chance of it being a problem related to your internet connection. You can reset the network settings to their default by typing network reset in the Start Menu and clicking on the first option.
Press the Network Reset option and all the network adapter settings of your computer will be reset to their default values. Restart your computer and launch Steam to check whether the issue has been resolved or not.
That’s it, hopefully, these troubleshooting methods will fix any server issues that you face with Steam!
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