Steam Cloud Unable to Sync Files – Read This How To Fix

May 5, 2022
Steam Cloud Unable to Sync Files – Read This How To Fix

You are maybe one of many who experienced the common error seen by the users while launching games” Steam was unable to sync your files”. Just like the other programs, steam also encounters network problems, and as a result, your Steam won’t be able to sync your files due to a number of problems. It can occur because of some corrupted preferences, configurations, or user data files. Even it can be corrupted or bad game files. There are also possibilities that the Steam servers are down at the moment, other than that, your Windows Firewall or another third-party antivirus may cause this error.

In this guide, we will show you How To Fix “Steam Cloud Unable to Sync Files” error!

Steam Cloud Unable to Sync Files – Read This How To Fix

Solution 1 – Delete Userdata Folder

Deleting the user data folder helped many users to solve this problem.

  1. Launch Task Manager, and End entire Steam related tasks and processes.
  • Launch File Explorer and go to the Steam Directory (Local Disk (C:) > Program Files (x86) >Steam) and here look for a folder name “userdata” within the steam folder. Delete the user data folder or alternatively you can just cup and paste it anywhere on the PC.

Once this is done, restart the steam app, and check if the error is fixed or not.

Solution 2 – Repair Your Steam Library Folder

There is a possibility that the problem is with your Steam library folder and due to this you are seeing an error.

  1. Start the Steam app, then to the top bar menu select View, and then click Downloads.
  • Under the Downloads option, look for Steam Library Folders and click on it.
  • On the next window, open the Steam Library Folders.
  • In Storage Manager, click on the three dots at the right side, and then click Repair Folder.

Wait until Steam repairs the library folder and once the process is finished check if Steam starts syncing your files or not.

Solution 3 – Verify Game Files Integrity

Sometimes you see the error if somehow the game file got corrupted meanwhile downloading or updating any process on Steam.

  1. Open your Steam App and then click on the Library menu, then in the Games tab, right-click on the game which is causing the problem and click on the properties option.
  • Next, on the new window, click on the Local Files, and then click Verify integrity of game files.


Wait for the verification process to finish and check if the problem is resolved.

Solution 4 – Disable Firewall and Antivirus

There is a possibility that the Steam processes are hindered due to the antivirus and firewall installed on your system, which might be interfering with Steam processes and blocking them.

  1. Disable the windows firewall. Click on the start button and in the search box type Windows Firewall.
  2. Look for the option “Turn Windows Firewall Off”, and then turn off the Windows Firewall

Once it is turned off completely, check if the problem is fixed, but if still seeing the same problem, then disable the Antivirus program temporarily.

Right click on the antivirus icon in the taskbar, and choose disable virus protection option.

Solution 5 – Refresh Steam Files.

  1. Open Task Manager, locate the steam processes, click on it and then click “End Task”.
  • You need to go to File Explorer, and then go to the Steam installation directory.
  • Select all the folders and files except the “steam.exe.old” file and “steamapps” folder and press delete on your keyboard for deleting the files. Then reboot your PC.
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